Privacy Policy - Fulcrum Intel

At Fulcrum Intel, we take data protection seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website or use our services. We are committed to transparency and ensuring you understand your rights regarding your personal data.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Submit contact forms or inquiries through our website
• Engage our analytical services and provide business information
• Communicate with us via email or other channels
• Subscribe to our newsletter or updates

This may include your name, email address, company name, job title, and any information you choose to share in your messages to us.

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookie identifiers and similar tracking data

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfill our obligations when providing services to you
• Legitimate Interests: For our business operations, website improvement, and security
• Legal Obligations: To comply with applicable laws and regulations

Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods include:

• Contact form submissions: Up to 3 years from last contact
• Client engagement data: Duration of relationship plus 7 years for legal compliance
• Website analytics data: Up to 26 months
• Marketing communications: Until you unsubscribe or request deletion

How We Use Your Information

Service Delivery and Communication

We use your personal information to provide our analytical services, respond to your inquiries, and maintain our business relationship with you. This includes processing your requests, delivering our work product, and keeping you informed about projects and deliverables.

Website Analytics and Improvement

We analyze website usage data to understand how visitors interact with our site, identify areas for improvement, and optimize the user experience. This helps us make informed decisions about website design, content, and functionality.

Marketing Communications

With your consent, we may send you information about our services, insights from our analytical work, and updates that we believe may interest you. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

Data Sharing with Third Parties

We may share your information with trusted third parties who assist us in operating our business:

• Analytics providers like Google Analytics
• Email service providers for communications
• Cloud hosting and IT service providers
• Professional advisors bound by confidentiality obligations

We ensure that third parties are contractually obligated to protect your data and use it only for authorized purposes.

How We Protect Your Information

Data Encryption

We use industry-standard encryption protocols to protect data in transit and at rest. All sensitive communications are encrypted using SSL/TLS technology.

Access Controls

We implement strict access controls to ensure that only authorized personnel can access personal data, and only to the extent necessary for their role.

Security Monitoring

Our systems are continuously monitored for security threats and vulnerabilities. We conduct regular security assessments and updates to maintain robust protection.

Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by law.

Your Privacy Rights

Right to Access Personal Data

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the data we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification and Erasure

You can request correction of inaccurate personal data or deletion of your information when it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.

Right to Object to Processing

You may object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days and may require verification of your identity before processing your request.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.