Terms of Service - Fulcrum Intel

Agreement to Terms

These Terms of Service govern your use of the Fulcrum Intel website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of revised Terms means you accept those changes.

Service Usage Terms

1. Acceptable Use Policy

When using our website and services, you agree to:

1.1 Use the services only for lawful purposes and in accordance with these Terms
1.2 Provide accurate and complete information when submitting forms or inquiries
1.3 Not engage in any activity that could damage, disable, or impair our services
1.4 Respect intellectual property rights and confidentiality of information shared
1.5 Not attempt unauthorized access to our systems or other users' information

2. Permitted and Prohibited Uses

Permitted Uses:

• Viewing website content and information about our services
• Submitting legitimate inquiries through our contact forms
• Engaging our services in accordance with our service agreements

Prohibited Uses:

• Automated data collection or scraping without permission
• Submitting false, misleading, or fraudulent information
• Attempting to reverse engineer or compromise our systems
• Using our services to violate any applicable laws or regulations

3. Service Access Requirements

To access certain features of our services, you may need to:

3.1 Be at least 18 years of age or the age of legal majority in your jurisdiction
3.2 Have the authority to enter into binding agreements on behalf of your organization
3.3 Provide accurate contact and business information
3.4 Maintain a secure connection and up-to-date browser software

4. Fair Usage Guidelines

We expect all users to engage with our services reasonably and in good faith. Excessive or abusive use of our website or services, including but not limited to spam submissions, automated requests, or attempts to overwhelm our systems, may result in suspension or termination of access without notice.

Account and Access Terms

5. Inquiry and Contact Management

When you submit inquiries or contact us through our website:

5.1 You warrant that all information provided is accurate and truthful
5.2 You grant us permission to contact you using the information provided
5.3 You acknowledge that we will maintain records of our communications
5.4 You can request deletion of your contact information at any time

6. Security Responsibilities

You are responsible for:

6.1 Maintaining the security of your own devices and networks when accessing our services
6.2 Notifying us immediately if you become aware of any unauthorized access
6.3 Using reasonable security measures when transmitting sensitive information

7. Service Engagement and Termination

For formal service engagements:

7.1 Separate service agreements will govern the terms of our analytical work
7.2 Either party may terminate the service relationship with appropriate notice
7.3 Termination does not affect obligations that accrued prior to termination
7.4 We reserve the right to refuse service to anyone for any lawful reason

Service Availability and Modifications

8. Service Uptime and Maintenance

Regarding our website availability:

8.1 We strive to maintain high availability but do not guarantee uninterrupted access
8.2 Scheduled maintenance may occur with or without advance notice
8.3 We are not liable for temporary unavailability due to technical issues
8.4 Critical security updates may be applied immediately to protect user data

9. Feature Availability

We reserve the right to:

9.1 Add, modify, or remove website features at our discretion
9.2 Update content, design, and functionality without notice
9.3 Discontinue certain services or features if they become impractical to maintain
9.4 Implement new requirements or restrictions as business needs evolve

10. Geographic Restrictions

While our website is accessible globally, our analytical services may not be available in all jurisdictions. We reserve the right to limit service availability based on geographic location, regulatory requirements, or business considerations. Certain content or features may be restricted in specific regions.

11. Service Modifications and Updates

We continually improve our services and may:

11.1 Modify our analytical methodologies and approaches as best practices evolve
11.2 Update pricing, service packages, or delivery timelines with appropriate notice to existing clients
11.3 Introduce new services or discontinue services that no longer align with our business strategy

Intellectual Property Rights

12. Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Fulcrum Intel or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our explicit written permission.

13. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to download, copy, or modify the website or its content except as necessary for normal browser caching and viewing.

14. Copyright and Trademark Notices

The Fulcrum Intel name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Fulcrum Intel. You may not use these marks without our prior written permission. All other names, logos, product and service names, designs, and slogans mentioned are the trademarks of their respective owners.